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Zendesk (Web Widget)

Functional

Zendesk help widget / Zopim live chat.

Official documentation →

How to block it until consent

Zendesk Web Widget sets __zlcmid (chat id) and others. Requires functional consent when auto-loaded.

Detection signals

Host domains

  • zendesk.com
  • zdassets.com
  • zopim.com
  • zdusercontent.com

Cookies set

  • __zlcmid
  • _zendesk_cookie
  • _zendesk_shared_session

Request patterns

  • /embeddable_framework
  • /web_widget
  • /embed.js

Categorisation follows common EU/DPC guidance. Your specific deployment may change the category (e.g. Stripe on a checkout page vs. a marketing page).