Intercom

Functional

Intercom messenger and live chat.

How to block it until consent

Intercom sets intercom-id-*, intercom-session-*, intercom-device-id-* first-party cookies and opens a websocket. Generally treated as functional if initiated by the user, but auto-loaded messenger typically requires functional consent.

Detection signals

Host domains

intercom.io
intercomcdn.com
widget.intercom.io
api-iam.intercom.io

Cookies set

intercom-id-*
intercom-session-*
intercom-device-id-*

Request patterns

/messenger/
/embed
/frame/

Categorisation follows common EU/DPC guidance. Your specific deployment may change the category (e.g. Stripe on a checkout page vs. a marketing page).